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A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device. They contain information that is transferred to your hard drive.
The cookies that we use can be split into the following categories:
This encrypted cookie is essential to the functionality of the online shop. This cookie allows the online shop to remember items such as: what is in your shopping cart; your previously viewed products; your viewing preferences; and whether you are logged in. An encrypted checksum is used to increase the security of this cookie.
This is an essential cookie to the operation of the site.
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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither DW Associates or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
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You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, please be aware that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website or use the functionalities contained on it.
For browser specific information on how to block cookies including how to just block third-party cookies, please follow the instructions from Cookies & You
DW Associates (we) are committed to protecting and respecting your privacy.
This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting this website, you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (Act), the data controller is DW Associates and our full address is DW Associates, Sandpiper House, Frogmore, Devon, TQ7 2NR. We are a registered data controller with the Information Commissioner’s Office under number ZA383552.
Our nominated representative for the purpose of the Act is Patrick Wills.
We will collect and process the following categories of data about you:
The information you give us will include your name, address, e-mail address and phone number.
Information we collect about you. This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information and is often collected using small data files called “cookies”. This information helps us to provide you with a good experience when you browse the Site, and also to indicate where the Site requires improvement.
We operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.
It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.
Our website uses Google Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection and automatically delete user and event data that is older than two years.
Our website used Paypal & Worldpay payment gateways to process secure payments.
All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your information with:
We will disclose your personal information to third parties:
All information that you provide to us is stored on our, or our selected business partners’, secure servers, and we will take reasonable steps to protect your information in accordance with this policy, including (without limitation):
All data sent via website forms is passed through a third party relay service and deleted after 30 days.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to the Site; and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the following rights under law in respect of your personal information:
Should you wish to exercise any of these rights, you may do so at any time by writing to us at the address given below. In some cases, we are permitted to charge a small fee of no more than £10 in respect of our administrative costs.
You can download the data you have provided to our website by logging into your account, selecting 'My Personal Data' and clicking on 'Get my data' to automatically download a copy of your personal data on a pdf or csv file
Alternatively, if you would like to request the information we hold about you under a Subject Access Request (“SAR”) you can download the application template here. If you feel that your rights have been breached in any way, you should contact Patrick Wills at the address given above or lodge an official complaint with the Information Commissioner’s Office via their website (https://ico.org.uk) or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Last updated: 25/05/2018